Prime Truck Dispatch (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

a. Information You Provide Directly

  • Personal Information: This includes your name, email address, phone number, company name, and any other details you provide when you contact us, request information, or use our services.
  • Payment Information: If you engage in transactions with us, we collect billing details, credit card numbers, and other payment-related information.

b. Information Collected Automatically

  • Log Data: When you visit our website, we collect information such as your IP address, browser type, operating system, pages visited, and the time and date of your visit.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, personalize content, and analyze website traffic.

c. Information from Third Parties

We may receive information about you from third-party service providers, such as marketing partners or public databases, to enhance our services.

2. How We Use Your Information

We use the information collected for various purposes, including but not limited to:

  • Providing Services: To process your requests, deliver services, and manage your account.
  • Communication: To send you updates, promotional materials, and important notices regarding our services.
  • Improvement: To analyze data, improve our website, customize user experience, and develop new services.
  • Security: To protect our website, users, and services from unauthorized access or misuse.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We share data with trusted third-party service providers who assist us in delivering our services, such as payment processors, email services.
  • Legal Requirements: We may disclose your information to comply with legal obligations, court orders, or government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
  • Mobile Phone: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

  • Essential Cookies: Necessary for the website to function properly.
  • Performance Cookies: To analyze website usage and improve functionality.
  • Advertising Cookies: To deliver personalized ads and track campaign effectiveness.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and regular security assessments. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will take reasonable steps to delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal information we hold about you.
  • Correction: The right to request that we correct any inaccuracies in your information.
  • Deletion: The right to request the deletion of your data, subject to certain legal restrictions.
  • Opt-Out: The right to opt out of marketing communications at any time.

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this page regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:

Prime Truck Dispatch
Address: 30 N Gould St, Sheridan, WY 82801
Phone: 201-979-6650
Email: support@primetruckdispatch.com

At Prime Truck Dispatch, your privacy matters to us, and we’re committed to being transparent about how we handle your data.